BoaterEd Forums

 Return Goods Policy

OUR ERROR

Goods that are shipped to you incorrectly through an error on our part, namely an incorrect part number or a packaging mistake, will be accepted for return at no charge and any return shipping charges you may incur will be credited to your account.    We will, immediately upon notification, reship the correct material and will credit your account for the incorrect material upon receipt.  
 
YOUR ERROR
 
We are available every business day via both phone and email to discuss any questions you may have regarding our products and to help ensure that you receive the correct part.  However, if you order material that is then shipped to you and received by you, the material is then subject to a restocking and handling charge as determined by the manufacturer and BoaterEd, typically 5-15%.  In the case of special orders, some material may not be returnable, subject to manufacturer's policies.   In all cases, the material to be returned must be returned with all of its original packaging, insured for the value of the product and in "as new" condition, shipped in a separate box.   All  requests for product return must be made via email and all material must be received by us within 15 days of your date of receipt.  Material received without a Return Material Authorization number will not be accepted and credit will not be issued.  You are encouraged to call or write to us to ensure that the product you are purchasing is the correct one for your application.  Software, Videos and products that are software based or are considered Consumer Electronics, like DVD players and Two-Way radios, are not returnable - unless the product is defective.  Orders for BoaterEd subscriptions are not cancelable or returnable.  
 
PRODUCT WARRANTIES
 
BoaterEd has diligently researched the sources of its merchandise and represents only items of the highest quality. HOWEVER - - BoaterEd makes no warranty, expressed or implied, over and above that of the manufacturers of the products purchased. All product is covered by the producer of the item purchased and any claims should be directed appropriately. Copies of these warranties are available upon request.
 
DAMAGE/LOSS/SHORTAGE
 
Product packaging is done with care to insure that your order is received in good condition. For shipment via U.P.S., U.S.P.S., or common carrier, please note the discrepancy, damage, etc., on freight bill and immediately file the proper claim with the delivering carrier. Damage and shortage of packages is the responsibility of the delivering carrier.  Shipping is FOB, shipper. 
 
SOFTWARE
 
Software is only returnable only if defective.  Defective software may be returned for replacement only.  Chart Cartridges, DVDs, VHS tapes, etc. are considered software because they can be copied.    
 
 
GENERAL LEGAL DISCLAIMERS AND TERMS AND CONDITIONS, 
ANY OR ALL MAY APPLY.
 
The information provided on these pages is correct to the best of our knowledge, however BoaterEd, Inc. makes no warranty, express or implied, regarding the use of, results of, or liability created from, application of this data. This information is disseminated in good faith, however BoaterEd, Inc. assumes NO LIABILITY whatsoever in regard to this service. The information, software, products, and services published on this web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. BoaterEd, Inc. may make improvements to this site at any time. Parts ordered from this website may or may not be in stock at the time of order.
 
The technical information provided as in responding to questions a free service from BoaterEd, Inc. and is given in good faith and with knowledge gathered over many years of experience. However BoaterEd, Inc. makes no warranty, expressed or implied, regarding the use of, results of, or liability created from, application of this data. This service is provided on an "AS IS" basis, and You expressly agree that Your use of the Service is at Your sole risk.  BoaterEd, Inc. and the Content Providers a) disclaim any and all warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, and b) make no warranties regarding the completeness, accuracy or availability of the Service or Content.
 
LIMITATION OF LIABILITY AND INDEMNIFICATION
 
In no event shall BoaterEd or Content Providers be liable to You or any other persons or entities for any direct, indirect, special, exemplary or consequential damages, including lost profits based on breach of warranty, contract, negligence, strict liability or otherwise arising out of Your use of Service, Content, or use of Sites whether or not You or they had any knowledge, actual or constructive, that such damages might be incurred. You indemnify and hold harmless BoaterEd, Inc. and Content Providers against any claim, damage, loss, liability or expense arising out of Your use of the Service or Content in any way contrary to these Conditions of Use. Definition The Term "We" means BoaterEd, Inc., and the term "BoaterEd, Inc." and "Content Provider" includes the companies, their employees, agents, contractors and licensors.
 
PRODUCT WARRANTIES
 
BoaterEd, Inc. has diligently researched the sources of its merchandise and represents only items of the highest quality. HOWEVER - - BoaterEd, Inc. makes no warranty, expressed or implied, over and above that of the manufacturers of the products purchased. All product is covered by the producer of the item purchased and any claims should be directed appropriately. Copies of these warranties are available upon request.
 
PURCHASER FURTHER AGREES that his exclusive remedy against BoaterEd, Inc. for misrepresentations or breach of contract or warranty shall be and is limited to the right to terms defined by the product producers as defined heretofore, and purchaser expressly waives ALL other remedies of RESCISSION, REJECTION of non-conforming goods, and any claim asserting total or partial breach of contract of sale or service and any claim for consequential DAMAGES as a result of this written limited warranty - including any implied warranties.
 
DAMAGE/LOSS/SHORTAGE
 
Product packaging is done with care to insure that your order is received in good condition. For shipment via U.P.S., U.S.P.S., or common carrier, please note the discrepancy, damage, etc., on freight bill and immediately file the proper claim with the delivering carrier. Damage and shortage of packages is the responsibility of the delivering carrier.
 
ORDERS
 
Orders placed on this site do not become binding until the pricing has been reviewed and payment has been processed and authorized.  Because of the nature of the internet and its security, we can not and will not be responsible for typographical errors in the database or in the text itself.  If there is a pricing error, BoaterEd will notify you as quickly as possible and you will have the option of canceling the order or accepting the new pricing.  Some orders can not be cancelled once processed, including orders for special products, software and non-inventory items.  All pricing on this site is in US Dollars and does NOT include shipping, duties, taxes or other charges levied on international orders . 
 
PRIVACY
 
BoaterEd, Inc. collects no personally identifying information about individuals except when specifically and knowingly provided by such individuals. In addition, BoaterEd, Inc. may place a "cookie" in the browser files of a user's computer. The cookie itself does not contain any personally identifying information although it will enable the site to relate a user's use of the site to information that the user has specifically and knowingly provided to BoaterEd, Inc.. BoaterEd, Inc. will NOT use such information for marketing and promotional purposes and WILL NOT share, sell or otherwise distribute this information to third parties.


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Last revised: March 17, 2010