"Apples to oranges as you well know."
I'm not so sure about apples and oranges, more like Granny Smith Apples and Fuji Apples. Unhappy customers are unhappy customers. It has been my experience that commercial customers have a more sophisticated understanding of working in the ocean environment and the limitations of the vessels that they charter. Yacht charterers, especially first timers, have generally only looked at brochures and magazine ad's or listened to a charter broker sitting at a desk in a land locked office somewhere, so they have unrealistic expectations about life on a boat. None of the boat ad's I've seen show snotty weather with boat rolling heavily (even with the stabilizers engaged) with the mate walking around with kitty litter to soak up the puke.
"Interesting that you mention "Reliabilt components". They don't have a very good rep in South FL., at least from what I have been told. Especially the injectors. I take the word on them is more positive there?"
Like most anything with a brand name on it sold in South Florida or the Caribbean, there is a pretty good chance you are purchasing a counterfeit/knockoff product. I have used many dollars worth of "Reliabilt" components over the years, generally purchased from three shops in the Northern Gulf and have had really good results. I'm not saying there couldn't be some duds as you are dealing with re-manufactured parts. I have had issues with new, out of the box Detroit Parts (Cat and Cummins parts also), but the factory stood behind them and made the issues right. Genuine Detroit parts have the part number stamped/engraved on them, so check for that number, even on the smallest component. "Reliabilt" parts carry the same warranty as new parts.
I'm not so sure about apples and oranges, more like Granny Smith Apples and Fuji Apples. Unhappy customers are unhappy customers. It has been my experience that commercial customers have a more sophisticated understanding of working in the ocean environment and the limitations of the vessels that they charter. Yacht charterers, especially first timers, have generally only looked at brochures and magazine ad's or listened to a charter broker sitting at a desk in a land locked office somewhere, so they have unrealistic expectations about life on a boat. None of the boat ad's I've seen show snotty weather with boat rolling heavily (even with the stabilizers engaged) with the mate walking around with kitty litter to soak up the puke.
"Interesting that you mention "Reliabilt components". They don't have a very good rep in South FL., at least from what I have been told. Especially the injectors. I take the word on them is more positive there?"
Like most anything with a brand name on it sold in South Florida or the Caribbean, there is a pretty good chance you are purchasing a counterfeit/knockoff product. I have used many dollars worth of "Reliabilt" components over the years, generally purchased from three shops in the Northern Gulf and have had really good results. I'm not saying there couldn't be some duds as you are dealing with re-manufactured parts. I have had issues with new, out of the box Detroit Parts (Cat and Cummins parts also), but the factory stood behind them and made the issues right. Genuine Detroit parts have the part number stamped/engraved on them, so check for that number, even on the smallest component. "Reliabilt" parts carry the same warranty as new parts.