advice?

S

sevo

Member
Joined
Jan 25, 2007
RO Number
25000
Messages
51
I am looking at a Searay 280 2006 new and have talked to the dealer about it. There is one about 150 miles away and I have expressed to the dealer/salesman my interest but he now won't call me back. I have left three messeges for him and nothing since last week. Is it inappropriate to cut this guy off and call the location dealer directly. This dealer started off very helpful so I wanted to keep him in the deal (commission). I have run into this with brokers as well. Do they just make so much money that my $100k is irrelevant?
Thx for any advice as this is my first cruiser...
 
look at it this way....it's your money whether he's in the deal or not...I deal with dollars and my hard earned dollars is what I'm looking out for...I know a few salespeople that get all indignant if you change your mind or want something else...I know others that will work to make me happy...so..if he's not willing to work with you...seeeeeeya!!...but that's just my opinion...
 
Sevo,
i would with out a doubt cut the guy loose... If he is blowing u off now ... what going to happen later on..

Rob
 
quote:
Originally posted by Robski97

Sevo,
i would with out a doubt cut the guy loose... If he is blowing u off now ... what going to happen later on..

Rob

Click to expand...


Agreed. You don't owe him squat.
 
Call and talk to the manager and tell him you like the boat and want is going on. Tell them if they want the sale you will deal with the manager and not the salesman.
 
If he won't respond to customer calls BEFORE the sale, can you image the customer service AFTER the sale? Call another dealer, there are still companies out there that understand that customer service and satisfaction is the foundation for a successful retail business.
 
quote:
Originally posted by birdog

If he won't respond to customer calls BEFORE the sale, can you image the customer service AFTER the sale? Call another dealer, there are still companies out there that understand that customer service and satisfaction is the foundation for a successful retail business.

Click to expand...


Exactly, you should not have to pursue him or his company to sell you a boat.
 
I would blow off the entire dealership. If the manger has sales"people" like this the mgr might be a shmuck too.

Sounds like another buyer is involved and possibly further down the road in the transaction? Call the other dealer.
 
Thanks for the input!
He finally called me back and said he never got my messeges and that he was waiting for me to call. Don't know if I should believe him or not.
I'm gonna call the other dealership anyway. You all are right about the post-sale customer service...
 
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