BoatFix AGAIN!!!

G

gaineso

Member
Member
Joined
Sep 26, 2002
RO Number
10303
Messages
596
What is it with these people that tell you they have something in stock, tell you when it'll ship, tell you what it will cost, including shipping, and it arrives on schedule for exactly what they said it would cost. How can they do business that way?

Thanks Les. Back to the river.
 
I ordered something last week two days later I checked on line to see when it was coming and found out it was at me front door. They are that fast.
 
My wife ordered my fathers' day present last week thinking it would take a week or 10 days to arrive. I found the box in the garage three days after she ordered it. So much for being surprised - of course Boatfix is to blame for that (LOL).
 
I think when you compare Boatfix to other online retailers, they basically compete on price. I've been satisfied for the most part on delivery but there are companies and services that deliver faster or more cleanly. They are a small company and sometimes operate like one. I still use them whenever possible as they save me money.

The only marine online retailer I've had an issue with was Doug Russel Marine. approx 21 days to receive the item I ordered. It took me calling to find out there was a delay. Fortunately it was an off season order and not time sensitive. They were the only reasonably priced provider for that item so sometimes you get waht you pay for.

When you compare Boatfix to some of the typical service in the marine industry, they are stars. I've been more disappointed than delighted with the typical marine service business, although that seems to be changing with the economy. Service seesm to be improving.
 
I've bought stuff from BoatFix and other than one time that I got side-swiped by a ridiculous shipping charge (it was my own darn fault, I should have known better in retrospect) the service has been fine. It is disappointing, though understandable, that we can't have a frank discussion about other marine suppliers; except of course when those suppliers are slow to ship, are more expensive, etc. compared to BoatFix!
 
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