BoatFix Service

L

Lakesponge

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exMember
Joined
Jan 1, 2000
RO Number
847
Messages
249
I ordered a new hand held VHF radio from Boatfix late Monday evening, and it was at my door step today! Unbelievable service! Emails from Boatfix let me know where my order was in their process. BTW, their price, shipping and (lack of) tax was the best on the internet. Keep it up Boatfix.

Jim
 
I only wish all orders went through that quickly. Then again, most do. Thanks for the kind words.
 
I agree. Just ordered a horn last Wednesday and wanted it for the weekend. I did not want to pay for overnight shipping since it makes the horn double the price so I went with normal ground shipping. Friday afternoon it was on my doorstep.

AWESOME.

Thanks.
 
I've ordered several things from Boatfix over the years same results as you guys most of the time. I ordered a Crown Head Sunday a week ago, there was some delay, but when I got a hold of Vic Willman he made it happen, UPS tracking says it's to be delivered today. Thanks Vic.
 
Sounds like all have had better luck than I.

I ordered a VHF with a second station and a speaker last Saturday.

(Do realize holiday weekend)
Memorial Day, Tuesday, Wednesday, Today ?

Have not heard a thing yet, There is a record of my order but no shipping info so far.
 
I ordered a pail of chain at a cost approaching $1000 2 weeks ago and have heard nothing.
 
the problem is the weight - 325 lbs. We are working on getting you a decent shipping cost, the chain is in stock.
 
I was thinking about ordering something (not sure what) and it still is not here!!!!
 
I have noticed that a lot of things are very hard to get. Seems nobody has them in stock and the even the manufacturer do not have a stock. Seems to be the times of the economy.
Waited almost 2 1/2 months on an inverter/charger, 3 months and various places for a water maker. Almost impossible to get a 8000gph rule bilge pump. Everything is out of stock and on back order. this has nothing to do with Boatfix, just an observation, I am still waiting on anchor buddy, some other stuff, an EPRIB and on and on. Ordered two heads, only one in stock, one is back ordered.
 
I spoke to Mike today and Boatfix has found a very reasonable cost for shipping my chain (All 323 lbs of it) Great service and a sign of that extra step they take to give a good bargain.
THANKS!
 
I ordered two deck chairs and a fume detector Tuesday morning. They were both here in Wisconsin on Friday via. ground shipping. GREAT job! P.S., every order I've ever placed arrived in very good time.
 
quote:
Originally posted by orboater

Sounds like all have had better luck than I.

I ordered a VHF with a second station and a speaker last Saturday.

(Do realize holiday weekend)
Memorial Day, Tuesday, Wednesday, Today ?

Have not heard a thing yet, There is a record of my order but no shipping info so far.

Click to expand...


Shipped Friday the 30th, tracking says I should have today June 1st.
 
quote:
Originally posted by orboater

quote:
Originally posted by orboater

Sounds like all have had better luck than I.

I ordered a VHF with a second station and a speaker last Saturday.

(Do realize holiday weekend)
Memorial Day, Tuesday, Wednesday, Today ?

Have not heard a thing yet, There is a record of my order but no shipping info so far.

Click to expand...


Shipped Friday the 30th, tracking says I should have today June 1st.

Click to expand...


Got one box with a speaker today. Still no radio or remote mike and no info as to when or if balance of order will be shipped.

Credit card was processed the 25th of last month.
??? Order # 109399

Do wish someone would tell me what is going on.

Tracking shows only one number for this order.
 
The other two items will be shipping tomorrow or Thursday. The radio was delayed from Standard.
 
quote:
Originally posted by Les Hall

The other two items will be shipping tomorrow or Thursday. The radio was delayed from Standard.

Click to expand...


Les,

Thanks for the information.

I can now have wife leave front porch waiting for shipment....
 
Yep, needed a couple of 10x30 fenders weekend before last. Ordered from Boatfix for *half* the price the local marina wanted, arrived a couple of days later.
 
I agree BF service is superb, though I hope someday more of the customer service functions would be automated: especially back ordered items. No communication unless you place a ticket......

Shipping to the West Coast takes over a week unless expedited shipping is chosen. Not Les' fault. It just takes longer to go further!
 
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