Nova Kool

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vic33004

Active member
Joined
Jul 10, 2007
RO Number
27361
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1,552
I've got am 8 year old Nova Kool RFS 7500 which is a combination ref/freezer side by side. this past w/e it started making noise at the compressor that sounds like a large piece of sand bouncing around at a couple thousand RPM's inside a can. its coming from the compressor and so far the unit has not stopped cooling or otherwise acting unusual, apart from the noise.

i'm assuming the compressor is the problem but i've never seen one fail and still keep pumping freon. any ideas?
 
Vic

I don't have the number handy but I'm pretty sure you can get it off the Nova Kool website, call them. I had to call them a number of years ago for a problem with mine running on DC only and they were very responsive and patient.
 
quote:
Originally posted by rommer

Vic

I don't have the number handy but I'm pretty sure you can get it off the Nova Kool website, call them. I had to call them a number of years ago for a problem with mine running on DC only and they were very responsive and patient.

Click to expand...


Yep, Nova Kool is in business and they will talk to you.

-------------------------------------------

Nova Kool Manufacturing Inc.
1578 Hartley Avenue
Coquitlam, BC
Canada V3K 7A1

Phone: (604) 523-6515
Fax: (604) 523-6674

When sending us an email please include your phone number

salesrb2@gr5tnovakool.com
supportrb2@gr5tnovakool.com

For technical and warranty support information, call us at 604-523-6515 (1-877-523-6515) between 7am and 4pm Pacific Standard Time.

http://www.novakool.com/index.htm
 
Yeah, another thumbs up for Nova Kool.
Mine was missing a rack.
I called them and they said my unit should have 2 racks.
Since its not a warranty item, the best they could do was sell me the rack at their cost, which was okay by me!
I couldn't expect them to cover a stolen rack!
But great service, even shipped rack before check arrived, they would not take a credit card.

Number I have is 604-523-6515 x104

Give them your serial #
 
thanks all, Nova Kool was very helpfull and had me disconnect the cooling fan first. turns out there was debris that had fallen into the fan blades.
 
quote:
Originally posted by vic33004

thanks all, Nova Kool was very helpfull and had me disconnect the cooling fan first. turns out there was debris that had fallen into the fan blades.

Click to expand...


That's good news.
 
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