The good news is West Marine replaced the pump and float switch. The bad news is I now don't really trust the pumps and for at least the short term will test them more often.
As some of you may have read I am rewiring the ac and dc electric on the boat. Along with this I am sending signals to the bridge that will light which pump is working and a buzzer to alert me so I will know even under way.
Last year I was having a problem with fresh water in the forward bilge. I replaced the complete shower sump unit and was still having problems. I never thought it could be the sump unit, but the backflow stuck semi shut and overflowed into the bilge. It wasn't until I had this recent problem I figured it out.
Lesson learned, just because it's new and from a reputable company, it may not be any good.
Billy K.